CUSTOMER TESTIMONIALS

Our customers are our biggest supporters so we would like to hear and share your experiences with Front End Audio. Please share your thoughts using the form to the right.
Sending My Praises
April 20, 2016
 
"I'm writing to send my praises about Mr. Dave Alewine. I recently ordered some Heil tom mics and clips from your company, and was on a deadline to get them for a project I need to complete. Dave was extremely helpful in getting these products shipped from the manufacturer and making sure that they got to me on time. He sent me several follow up emails to let me know the product status to accommodate my needs. They will be at my residence on Friday thanks to Dave!"
-Lane, CO
Best Service Possible
April 20, 2016
 
"Thank intensely human effort and dedication in providing the best service possible, I am very grateful and it makes all the difference in the relationship with the customer. Surely, when I come back to buy new licenses or products I will give preference to Front End Audio.
-Fernando, Brazil
Honest and Professional Business
April 20, 2016
 
Just recently I have purchased Mackie DLM12 bags from Front End Audio and would like to praise on staff working there, particularly David. I found the whole experience very smooth, professional and friendly. What I was also impressed with, was the fact that the time frame indicated for delivery (I am living in Australia) was accurate and truthful and even exceeded by 1 day, with tracking information being updated regularly. Also after the purchase, they have kept a line of communication, ensuring that everything is OK and asking if they might me more of assistance. Well done and surely I would recommend this guys to anybody looking for honest and professional business to deal with. Certainly I will do it again the future. Many thanks.
-Lukasz, Western Australia
Your timing is fantastic!
April 20, 2016
 
One week was all that it took to get a complex order shipped out to the desert on the other side of the planet. Your timing is fantastic, your customer service is phenomenal, your prices are outstanding, and your products are always of the highest quality. This is why I, and all my friends in the music industry, are and always will be hard core Front End Audio customers. You satisfy my greatly once again!!
-Sammy, other side of the planet
Nice personal touch
April 20, 2016
 
I have had a bad experience with customer service of a different company recently and your letter came like a breath of fresh air. I just wanted to tell you that I appreciate it and will defenently choose you in the future for any items I can. I also enjoyed the thank you note in the box when it arrived. Nice personal touch in a shopping system that can often feel too impersonal. Thanks again!
-Hawkins, AK
Above and beyond
April 20, 2016
 
Recently I purchased a Stage Snake from Front End Audio. Dave Alewine went above and beyond in helping me to make the right choice. He did a lot of searching for me, contacting me with the information; his e-mails with the links was excellent and very helpful. Just wanted you to know that I so appreciate all that he did in helping make the right purchase. So nice to deal with people like this.
-Hal Ballew, FL
Secure!
April 20, 2016
 
It's important to me to say that your service is much beyond standard! Your service makes me feel very secure on my purchases on FEA even though we have an ocean between us.
-Meiron Egger, Isral
Fast & hassle free service
April 20, 2016
 
Thank you so much for a fast & hassle free service. My order arrived 2 days sooner than expected & in great condition. A genuine pleasure doing business with you. Cheers!
-Scott Bowman, UK
excellent service!
April 20, 2016
 
I just want to let you know how much I appriciate your help! Definetly I will buy again soon! You have the best international service for sure and politely employers! Thanks and I will tell everybody about your excellent service! Los felicito! Muchas gracias por todo! El mejor servicio! Honesto, rapido y coordial!
-David Mendez, PR
Thank you!
April 20, 2016
 
Just wanted to say thanks for a very fast service with my recent purchase. I ordered it earlier in the week, maybe Wednesday...and it arrived today (Saturday). I didn't pay for fast shipping or anything; just the free 7-day service. It was the fastest 7-day shipping service I've ever encountered. Thank you! Oh, and the microphone sounds really great as well!
-S. Miller, PA
great customer support!
April 20, 2016
 
Alan thanks for your great customer support & being in sales understand that customers are what makes things happen. You did a great job & more importantly won a long time customer & will pass this on to many freinds & business associates.
-Dave Michalik, MI
Impressed!!!
April 20, 2016
 
I just want to take the time to say how impressed I am with FEA's customer service. Their customer service is top notch and Ryan Ferris in particular, has been super helpful and quick to reply emails. Being so dedicated in providing good customer service is no easy task and requires people with good attitude too. So to everyone at FEA, keep up the good work! Thank you for the excellent service/support.
-Felix Voon, MA
Super fast shipping! Wow!
April 20, 2016
 
I ordered a package yesterday at noon and my wife just called to tell me it was already delivered today. Just wanted to say how impressed I am! Thank you so much for such fast service. I WILL be ordering through Front End Audio again!
-Chris Adams, GA
delivery was 24 hours ahead of time
April 20, 2016
 
The delivery was 24 hours ahead of time. You shipped on the 8/3/10 and I received the consignment on the Monday morning at 8.30 am after a weekend on the 8/9/10. Your communication and service was excellent. Congratulations and thank you, a very professional service and product. -Peter Bennett, Melbourne Australia
-Peter Bennett, Melbourne Australia