Payments & Refunds

Payments

Front End Audio is a "Fraud Smart" company and all orders go through numerous security and anti-fraud checks. This all is done in order to protect your accounts from fraud as well as to protect ourselves from fraudulent orders. We reserve the right to not process your order until we have verified your information or until we receive your payment by some other verifiable method.

Front End Audio wants to ensure that we offer buyers an array of safe, appropriate, and convenient payment choices. During checkout you can choose any of the payment methods below.

  • Credit Card: We will only ship to your verifiable credit card's billing address or an authorized address on file with your credit card company (you can add addresses to your credit card account by contacting the card issuing company). We currently accept Visa, Mastercard, American Express, Discover and our own branded credit card. Orders processed quickly, unless there is a problem with the card.
  • Bread Financing: Front End Audio has partnered with Bread financing to offer you the most flexible, most simple and most convenient gear financing available! With Instant Approval, you will know immediately just how much spending power you have. You control the terms to match the financing to your budget!
  • PayPal: If you choose to use a PayPal account for making payment your account MUST be a VERIFIED PayPal member and your shipping-to address MUST be CONFIRMED. All PayPal payments that do not adhere to this policy will be immediately canceled. Orders are processed as soon as you send us the PayPal payment.
  • Checks: Payments made by personal check must clear the bank before your order will be shipped. Once cleared, the order can be shipped anywhere you want. Usually takes between 3-5 days for a check to clear.
  • Wire Transfer: Payments made by Wire Transfer must clear the bank before your order will be shipped. Once cleared, the order can be shipped anywhere you want. Wire Transfers are only eligible for store credit if money is due back for any reason. Usually takes between 2-3 days for a transfer to clear.
  • Money Orders: Payments made by Money Order must clear the bank before your order will be shipped. Once cleared, the order can be shipped anywhere you want. Usually takes between 2-3 days for a money order to clear.

Refunds

Generally, it will take us 2 to 3 business days to check-in a return and process a refund or store credit. The time it takes for you to see a refund to your account can vary depending on your bank. Generally, refunds take between 1 to 5 business days to complete.