Consumers residing in California have some additional rights with respect to their personal information under the California Consumer Privacy Act or (“CCPA”).  If you are a California resident, this section applies to you and supplements the main privacy policy here.

Categories of Personal Information Collected
In the preceding 12 months, we have collected the categories of personal information listed below.

  • Identifiers, such as name, email addresses, and billing and shipping address for online purchases.
  • Categories of personal information described in the California Customer Records statute (California Civil Code Section 1798.80), including physical characteristics, payment information and, for employment candidates, education and employment history.
  • Characteristics of protected classifications under California law, such as gender and age (over 40).
  • Commercial information, including purchasing habits.
  • Biometric information, including any exercise data and preferences you share with us.
  • Internet and other similar network activity, such as browsing history.
  • Geolocation data.
  • Audio and visual information, such as pictures you may upload to our site and recorded customer services calls.
  • Professional or employment-related information, for example, from employment candidates.
  • Inferences drawn from the above information to create consumer profiles reflecting certain preferences and behaviors.

Sharing Personal Information
We collect and share personal information for the following business and commercial purposes: auditing our products and services, detecting security incidents, debugging and fixing errors, research, activities to maintain the quality of our products and services, and encouraging and enabling purchases, subscriptions to newsletters, and other commercial transactions.

Categories of Sources of Personal Information
We collect personal information (a) directly from you, for example when you make purchases from us, interact with our Customer Service Department, sign up for an account with us or subscribe to our newsletters, (b) automatically when, for example, you browse our site, make purchases from us, sign-in to our site using your social media account and (c) from third-party sources, for example, social media companies when you sign up to our site using your social media account, our corporate affiliates and advertising partners.

Categories of Third Parties to Whom We Disclose Information
We may share your personal information with third parties, including advertising networks, data analytics providers, social networks, our corporate affiliates and service providers for a business or commercial purpose.

Your California Consumer Rights
California consumers have the right to request access to the specific pieces of personal information we have collected about them in the last 12 months. You may make this request up to two times in a 12-month period.  You may also request additional details about our information practices, including the categories of personal information we have collected about you, the categories of sources of such collection, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share and sell your personal information, the categories of personal information we have disclosed and sold about you in the preceding 12 months, and the categories of third parties to whom we sold personal information in the preceding 12 months.
 California consumers may make a rights request by calling us at 1-888-228-4530 or by emailing us at privacy@frontendaudio.com.  Your request must include sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, which may include your email address, name and phone number.  If you have an account with us, you can find your information on your account page after you log in.

Right to Delete
If you are a California consumer, you also have the right to request deletion of your personal information (subject to certain exceptions), to opt out of sales of personal information and to receive equal service and price and not be discriminated against even if you exercise any of your CCPA rights. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.