Find quick answers to your questions below...

Order Information
How do I check the status of my order?
How do I make changes to or cancel my order?
Where can I find a copy of my receipt/invoice?
What if there is a problem with my order?
Shipping and Delivery
Shipping quote for Oversized & Heavy items?
How do I qualify for free shipping?
What are all my shipping options and costs?
When will my backorder arrive?
What are the estimated delivery times for shipments?
Returns, Refunds and Credits
What if I received a defective product?
What is your basic return policy?
How long until I receive my refund?
How do I use my store credit or gift certificate?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Privacy Policy
Real People Providing Real Service
Authorized Dealer
Pricing and Billing
Do I have to pay sales tax?
Will you price match?
What are your financing options?
When will my credit card be charged?
Purchase Order for Govt or Edu Organization?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I use a coupon?
Additional Support
How do I contact you?