Front End Audio Shipping Policies

  • Free Shipping
  • Oversized & Heavy Items

Shipping: Ordering an item from Front End Audio? We can ship to virtually any address in the world with some restrictions listed below. Shipping costs depend on the options you choose, the size and weight of the item, and where the order is going. It's really not that complicated. To estimate shipping costs, place an item in your cart and simply fill out the address information area. Here you can play with different shipping options and preferences to see how the prices and delivery estimates change.

Orders inside the US lower 48 are shipped and insured via FedEx unless otherwise specified during check out. Tracking information will be provided via email and your online account once your order has been processed. Orders placed before 3PM EST will be shipped the same day unless otherwise noted on the product page. All orders placed after 3PM EST will be shipped the following business day unless otherwise noted on the product page.

Saturday delivery is not a standard carrier delivery day and has a surcharge to normal rates. Furthermore, Saturday delivery is not available for all domestic locations. So, if you need something specifically delivered on a Saturday then you MUST first contact us for a quote and availability. For example, if you place an order on Friday for overnight delivery it will arrive on Monday not Saturday. Any discrepancies, damages or lost packages must be reported to Front End Audio within 7 days from the date of delivery which will be indicated on order tracking summary.

  • Free Shipping: Free shipping is offered on most orders over $99 and valid only on shipments within the lower 48 states. This offer does not apply to APO/FPO and international addresses. Free shipping does not include a guaranteed delivery time-frame but in most cases you will have your order within 7 days. If you have a deadline we suggest you use one of our alternative guaranteed shipping options. Large and heavy items such as Speakers, PA Gear, Studio Furniture, Acoustic Treatment, Power Amplifiers, Racks & Cases, and Large Format Mixers are typically not eligible for free shipping. Any items returned that received free shipping upon purchase will be refunded minus the actual cost of shipping.

  • Oversized & Heavy Items: Oversized and heavy items may be subject to additional shipping charges due to restrictions on weight, size, freight costs and/or carrier surcharges. Our shipping system is unable to calculate shipping costs properly so we suggest you contact us for an accurate shipping quote prior to placing your order. If funds are due, your order will not be processed untill all payments have been received. These items will be identified on the product pages.